Closed Loop was founded in 2006 to provide consulting solutions focusing on the customer lifecycle. We have extensive experience helping large companies plan and implement strategic customer lifecycle initiatives across contact channels. Closed Loop has expertise implementing cross-industry solutions for CRM, Marketing/Analytics, Ordering, and Billing.


Closed Loop is a member of the Canadian Marketing Association (CMA) and the Toronto Board of Trade. We are also an active member of the CMA Contact Centre Council which provides thought leadership and best practices for the contact centre industry.


Solutions Contact:
Don Clifford
Managing Director
Closed Loop Inc.
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